Testimonials

Buyer Agency Client

Rob made the experience of selling our home truly efficient, simple, and painless. He was knowledgable about the market in our area, and shared relevant info that helped us make decisions. He guided us through the process with great attention to our needs and preferences, answered all of our questions quickly and was totally responsive to our concerns. When we needed to make certain adjustments in the house, he took care of everything because we weren’t living there,, and saved us trips back to the house on multiple occasions. Rob kept us abreast of all the actions needed for the sale and called often to update us, making us quite comfortable with the process. We would recommend him without reservation.

“We would recommend him without reservation

 

– Skip and Leslie

 

Seller Agency Client

Rob was fantastic to work with. After meeting with several brokers, we decided to work with Rob and his colleague Dana. He came to our meeting very prepared, having not only looked at comps in the area, but having taken the time to visit many of them personally. He was able to offer a perspective that was somewhat different than the other brokers we met with. As part of his services, he hired a company that was able to put together a beautiful and comprehensive walk-through tour of the house which included exterior drone footage. Throughout the process he made himself available at all times — I don’t think I waited more than 5 minutes for a call back. He offered a calming presence and he and Dana had good suggestions on staging and presenting the house. Throughout the negotiations and inspection, he did a nice job. Overall a great experience and I wouldn’t hesitate to recommend him to others. If you’re considering selling, I would strongly encourage you to interview Rob as part of your process.

“He offered a calming presence

 

– Adam and Becka

 

Buyer Agency Client

Dana was with us every step of the way as we navigated a busy and competitive real estate market. She provided great advice as we looked at homes and then walked us through what could have been a very stressful home buying experience (but wasn’t because of her!). She really listened to what we wanted and then was incredibly organized, responsive and knowledgeable throughout the process. We would both highly recommend her!

“Incredibly organized, responsive and knowledgeable

 

– Susan and Scott

 

Seller Agency Client

Rob really is Needham’s Broker for good reason. He has all of the skills and mannerisms needed to provide his clients with top-notch service. He knows the market, listens well, responds quickly and clearly to client questions and the ones coming from the other side of the transaction. He is calm, organized and carries himself in a confident and decisive way which is really helpful to a seller when the process can turn stressful. My wife and I cannot recommend Rob more than we have, and we will continue to as we hear of buyers and sellers in our community. Kudos to Rob for a job well done, much appreciated.

“Rob really is Needham’s Broker for good reason

 

– Jeff and Mary

 

Buyer Agency Client

Dana did an outstanding job representing us, and was tireless in her commitment to finding us just the right property. She is meticulous, organized, and detail oriented, keeping us apprised of every next step in the process, and answering every last question we had with unwavering patience. Over the course of our 1.5 year search process, Dana made us feel like we were her only clients (which I know we were not!!), but she was so responsive, thoughtful, and dedicated, I am not sure how she could possibly do it with such ease and grace with multiple clients simultaneously. Dana is an excellent communicator all around, and ultimately helped navigate and negotiate a sensitive off market property purchase. Dana listens carefully to needs and wants in a property, and is mindful of budget within those parameters. We have the utmost trust in Dana, and we would highly recommend her to anyone looking to buy or sell.

“Dana listens carefully to needs and wants

 

– Cora and Adam

 

Seller Agency Client

From day one, Dana’s organized approach has set expectations and calmed the nerves to ensure you are fully comfortable with the process. She provides helpful insight at every step from getting the house ready, setting every beautiful detail for the Open House for maximum impact, the bidding and negotiations, Dana always was one step ahead. We highly recommend working with her for selling your home!

“Exceeded expectations in every respect

 

– Karyn and Coleman

 

Repeat Client

Rob has helped us with multiple purchases of our own and has become our family realtor for buying and selling properties. He knows the market and has helped us make some great sales and purchases over the years, which in-turn have turned us a profit. He’s organized and on top of every purchase we’ve worked with him on and has never dropped the ball. If anything, he provides reminder for important timelines we need to meet. He’s communicative and very pleasant to work with and we’ve dealt with some difficult agents on the opposing side. Rob is always professional and prepared. If you’re looking for a seasoned agent, look no further, Rob is your agent.

“Rob is always professional and prepared

 

– Dennis and Jen

 

Seller Agency Client

Rob helped us sell a home in Needham. He was very helpful from start to finish. His knowledge of the market helped us choose the correct price for listing. His team helped us with staging, pictures, marketing, etc… The home sold within a few days for the price we targeted. Throughout the process Rob was always available and went out of his way to make sure it was smooth. I would highly recommend and will work with him again.

“Helpful from start to finish

 

– Michael

 

Buyer Agency Client

We had an amazing experience working with Rob Ticktin when we moved to Needham last year. Between his deep knowledge of the local market, experience with contracting, and ability to really listen and understand our priorities, I came to trust his judgment even more than my own. He helped us get our very first offer accepted and then continued to go above and beyond through every step of the closing process. I would work with him again in a second.

“Deep knowledge of the local market

 

– Caroline and Andrew

 

Design Client

Dana’s keen eye, responses to questions, willingness to get things right make her a stand-out in her field. She also happens to be fun to work with. She knew exactly when and how far to push us toward new ideas in the design phase – and when to let us be. We couldn’t be happier with both the work process and the final outcome.

“We couldn’t be happier

 

– Lisa

 

Buyer Agency Client

Rob was and continues to be both an excellent professional and support during and after our home purchase. What we liked and appreciated: his clear outline of the process and what we should expect from start to finish. His understanding of what we were looking for and clearly stating the pro’s and con’s of each property we were viewing when asking his opinion. The fact that he did not try and push a property on us and kept us patient until we found our ideal home. I don’t think I would have found such a great home without Rob’s help and support. Thank you!

“Clear outline of the process

 

– Ariane and Carlo

 

Assistant Vice President/ Professional Advantage Mortgage Group , Eastern Bank – Professional Colleague

We had an awesome experience working with Rob on the purchase of our house! Rob was very helpful and patient throughout the entire process, and he didn’t waiver when our search took us away from Needham. He helped us navigate an extremely competitive market and ultimately we closed on our dream home!

“helpful and patient throughout the process

 

– Zach and Allie

 

Buyer Agency Client

If you are in the market for a new home, I couldn’t recommend anyone more than Rob Ticktin! He is a total superstar! With such a large purchase and big decision in front of you, Rob is a great guy to have by your side. Rob has a ton of really great qualities that you’ll appreciate during the process. Rob is very down to earth, and shows you very quickly that he “gets it” and will work with you to find what you need. Rob is honest, straightforward, communicates very well, and will give you his candid opinion that is for YOUR benefit, not his. Rob is very responsive and thinks about his customer first.

“He is a total superstar!

 

– Andy and Tammy

 

Morgan Cohen, Owner, Home Inspector, Morgan K. Cohen Home Inspection 

Since I met Ryan (when working for a client that was buying property from him, to working for his clients, to working for him on property he needed inspected), I have been continuously impressed by his high level of service and professionalism. He is extremely knowledgeable, hard working, cares about his clients, loves what he does, and has a real-world approach to his work and to his clients that is refreshing. I highly recommend him.

“I have been continuously impressed by [Hawthorn’s] high level of service and professionalism

 

– Morgan 

 

Buyer and Seller Client

Dana did an outstanding job representing our family in both the selling of our home and our purchase of a new one. She is a consummate professional while still being fun and easy to work with. I was impressed by her deep knowledge of the Boston real estate market, how hard a worker she is and by her calm and reassuring demeanor while being a great communicator. I have already strongly recommended Dana to several friends who are just starting their search in the market and have full confidence she will deliver the same excellent results she did for us. Thank you so much Dana for all your help!

“her calm and reassuring demeanor

 

– Sarah and Jeff

 

Buyer Agency Client

I cannot reccommend Rob highly enough. His extensive experience in the industry, attention to detail, and general pleasantness to work with makes the process of buying your home really enjoyable.Having a licensed General Contractor like Rob as your agent makes open houses and walk-throughs that much more dynamic and informative (I learned a lot myself!). Rob’s constant communication and guidance ensured I felt confident and empowered through every step of the process, as we ultimately closed on a great property at a great value. I can honestly say that I had a lot of fun hunting, negotiating, and closing on my home, almost exclusively because of Rob and his team!

“I cannot recommend Rob highly enough

 

– Salvatore

 

Buyer and Seller Client

Rob helped us buy our new home as well as sold our existing home in the first quarter of 2021, with both properties located in Needham, MA. We secured our new home before it went to market and below asking price. We then sold our existing home after 1 open house and for significantly higher than the asking price. Rob exceeded expectations in every respect, and we are happy to recommend him if you are considering buying or selling in Needham, MA. Thank you Rob Ticktin!

“I would highly recommend [Hawthorn].

 

– Phil and Deb